Thermal Supply Training provides vendor courses so professionals can learn more about their trade from experienced instructors in an interactive environment with other students who are also completing varying levels of education on subjects such as HVAC & HVACR.
Daikin Training Courses
The Daikin Group’s training programs are tailored to individual needs and provide the necessary skills for operating, servicing, installing, or repairing our products. These courses range from general overviews of HVAC systems to more advanced topics such as brand-specific installation techniques that will help satisfy your customers!
To learn more or to sign up for classes, navigate to one of the following links.
For further assistance, please get in touch with the Daikin City help team at daikincity@daikincomfort.com
February
20feb10:00 am11:00 amOnline Course - Winning Trust & Adding Value in a Crowded MarketVirtual
Event Details
REGISTER TODAY! In this class you will learn: Even if you’re doing the right things
Event Details
REGISTER TODAY!
In this class you will learn:
Even if you’re doing the right things in your HVAC it’s
common to see hesitation at the point of decision. In a
crowded industry the competitive edge is customer trust.
In this practical masterclass, Russ Horrocks, Vice President
of Flow Odyssey, breaks down how homeowners evaluate
value and why trust is often the deciding factor even when
price and scope are similar.
Russ walks through how customer experiences either
reinforce confidence or introduce doubt, and how to
intentionally design interactions that feel human and easy
to say yes to. The focus isn’t on scripts or tactics, but on
guiding decisions customers can justify and feel good
about long after the job is done.
Whether you’re refining your sales process, improving
customer experience, or looking to stand out in a crowded
market, this class provides a clear, repeatable framework
you can apply immediately. You’ll leave with practical ways
to add value that customers recognize, reduce friction in
the decision-making process, and become the contractor
customers choose with confidence.
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Virtual
24feb9:00 am12:00 pmTukwila, WA - Altherma Sales & Applications
Event Details
Sign up today for the Altherma Sales & Applications class! This product education session coversAltherma features and
Event Details
Sign up today for the Altherma Sales & Applications class!
This product education session covers
Altherma features and benefits, product
lineup and emitter options, performance
specifications, and available sales and
marketing tools. Attendees will also
review system selection, site
considerations, hydronic fundamentals,
and where Altherma is best applied, with
time for Q&A.
This class is limited to 20 participants.
This class is free to attend.
Participants do not need to bring anything with them.
For questions, please get in touch with your local Thermal Supply Sales Rep or email
training@thermalsupply.com
To learn more or to sign up for classes, navigate to one of the following links.
Sign In or Sign Up
Download Flyer Here
Time
Location
Daikin Seattle Experience Center
1230 Andover Park E Unit B
24feb10:00 am12:00 pmKennwick, WA -A2L TrainingChemours
Event Details
REGISTER TODAY! In this class you will learn: Practical Look at A2LRefrigerants
Event Details
REGISTER TODAY!
In this class you will learn:
Practical Look at A2LRefrigerants
Latest in Regulations and What Quota Restrictions Mean
AIM Act Summary – HFC Phase Down Schedule-
A2L Definition and Handling
Summary of Incumbent Refrigerants AND Replacement Refrigerants
Summary of Long-Term Refrigerant Solutions
Refrigeration: Quick Review of Retrofit procedures from R-22 AND R-404A to R-449A
Summary of Refrigerants utilized in the market today and into the future
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Springhill Suites Kennewick
7048 W Grandridge Blvd, Kennewick, WA 99336
25feb10:00 am12:00 pmYakima, WA -A2L TrainingChemours
Event Details
REGISTER TODAY! In this class you will learn: Practical Look at A2LRefrigerants
Event Details
REGISTER TODAY!
In this class you will learn:
Practical Look at A2LRefrigerants
Latest in Regulations and What Quota Restrictions Mean
AIM Act Summary – HFC Phase Down Schedule-
A2L Definition and Handling
Summary of Incumbent Refrigerants AND Replacement Refrigerants
Summary of Long-Term Refrigerant Solutions
Refrigeration: Quick Review of Retrofit procedures from R-22 AND R-404A to R-449A
Summary of Refrigerants utilized in the market today and into the future
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Holiday Inn Yakima
802 E Yakima Ave, Yakima, WA 98901
26feb10:00 am12:00 pmSpokane, WA -A2L TrainingChemours
Event Details
REGISTER TODAY! In this class you will learn: Practical Look at A2LRefrigerants
Event Details
REGISTER TODAY!
In this class you will learn:
Practical Look at A2LRefrigerants
Latest in Regulations and What Quota Restrictions Mean
AIM Act Summary – HFC Phase Down Schedule-
A2L Definition and Handling
Summary of Incumbent Refrigerants AND Replacement Refrigerants
Summary of Long-Term Refrigerant Solutions
Refrigeration: Quick Review of Retrofit procedures from R-22 AND R-404A to R-449A
Summary of Refrigerants utilized in the market today and into the future
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Thermal Supply Spokane, WA
4124 E. Main Spokane, WA, 99202
March
03mar8:00 am5:00 pmTukwila, WA - Altherma Installation & Commissioning
Event Details
Sign up today for the Altherma Installation & Commissioning class! This Altherma Installation & Commissioningcourse provides a
Event Details
Sign up today for the Altherma Installation & Commissioning class!
This Altherma Installation & Commissioning
course provides a complete overview of the
system from product knowledge to hands-on
execution. Attendees will explore Altherma’s
technology, key components, efficiency goals,
and system configurations.
The training also covers proper installation and
full commissioning, including site preparation,
piping, wiring, controls setup, air purging, test
runs, and final system verification to ensure
confidence from install to startup.
.
This class is limited to 20 participants.
This class is free to attend.
Participants do not need to bring anything with them.
For questions, please get in touch with your local Thermal Supply Sales Rep or email
training@thermalsupply.com
To learn more or to sign up for classes, navigate to one of the following links.
Sign In or Sign Up
Download Flyer Here
Time
Location
Daikin Seattle Experience Center
1230 Andover Park E Unit B
Event Details
REGISTER TODAY! Being great at HVAC isn’t just about technical skill—it’s aboutconnection. This workshop, taught by Russ
Event Details
REGISTER TODAY!
Being great at HVAC isn’t just about technical skill—it’s about
connection. This workshop, taught by Russ Horrocks, dives deep into the craft of
communication—how to speak so customers actually hear you,
understand you, and believe you.
You’ll learn how to create a safe, pressure-free environment
where real conversations can happen—and how to grow
personally and professionally through better communication.
For questions, please contact your local Thermal Supply Sales Rep or email training@thermalsupply.com
Breakfast & Lunch Provided
Cost: This class costs $499.00, and is FREE to Daikin Elite Dealers!
Participating dealers can use their accrual funds for reimbursement of the training costs!
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Thermal Supply Vancouver DC
7414 NE 88th St Vancouver WA 98662
Event Details
REGISTER TODAY! Homeowners have endless information, but not always theclarity to
Event Details
REGISTER TODAY!
Homeowners have endless information, but not always the
clarity to interpret it.
That’s where you come in.
This class, taught by Russ Horrocks, teaches the psychology of effective
communication—how to connect, build trust, and guide
customers with clarity and confidence so they can make
informed decisions.
For questions, please contact your local Thermal Supply Sales Rep or email training@thermalsupply.com
Breakfast & Lunch Provided
Cost: This class costs $499.00, and is FREE to Daikin Elite Dealers!
Participating dealers can use their accrual funds for reimbursement of the training costs!
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
DoubleTree by Hilton Hotel Seattle Southcenter
16500 Southcenter Parkway, Seattle, WA 98188
30mar9:00 am12:00 pmTukwila, WA - Altherma Sales & Applications
Event Details
Sign up today for the Altherma Sales & Applications class! This product education session coversAltherma features and
Event Details
Sign up today for the Altherma Sales & Applications class!
This product education session covers
Altherma features and benefits, product
lineup and emitter options, performance
specifications, and available sales and
marketing tools. Attendees will also
review system selection, site
considerations, hydronic fundamentals,
and where Altherma is best applied, with
time for Q&A.
This class is limited to 20 participants.
This class is free to attend.
Participants do not need to bring anything with them.
For questions, please get in touch with your local Thermal Supply Sales Rep or email
training@thermalsupply.com
To learn more or to sign up for classes, navigate to one of the following links.
Sign In or Sign Up
Download Flyer Here
Time
Location
Daikin Seattle Experience Center
1230 Andover Park E Unit B
April
No Events
May
07may8:00 am4:00 pmVancouver, WA -BDR: Finding and Keeping Your Ultimate WorkforceBDR
Event Details
REGISTER TODAY! Today, you must do more than place a hiring ad to attract your desiredcandidates. And
Event Details
REGISTER TODAY!
Today, you must do more than place a hiring ad to attract your desired
candidates. And even once you fill the position, the employees’ expectations
have skyrocketed. Just doing the same old, same old won’t get you the team you
need to take your company forward.
The good news is that you don’t have to be a large company to implement these
items. Focusing on a few key steps in each area will allow you to develop your
company into the employer of choice in your marketplace, attracting and
retaining superior employees.
For questions, please contact your local Thermal Supply Sales Rep or email training@thermalsupply.com
Breakfast & Lunch Provided
Cost: This class costs $200 for the first attendee, and $100 per additional attendee.
Participating dealers can use their accrual funds for reimbursement of the training costs!
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
Thermal Supply Vancouver DC
7414 NE 88th St Vancouver WA 98662
08may8:00 am4:00 pmSeattle, WA -BDR: Finding and Keeping Your Ultimate WorkforceBDR
Event Details
REGISTER TODAY! Today, you must do more than place a hiring ad to attract your desiredcandidates. And
Event Details
REGISTER TODAY!
Today, you must do more than place a hiring ad to attract your desired
candidates. And even once you fill the position, the employees’ expectations
have skyrocketed. Just doing the same old, same old won’t get you the team you
need to take your company forward.
The good news is that you don’t have to be a large company to implement these
items. Focusing on a few key steps in each area will allow you to develop your
company into the employer of choice in your marketplace, attracting and
retaining superior employees.
For questions, please contact your local Thermal Supply Sales Rep or email training@thermalsupply.com
Breakfast & Lunch Provided
Cost: This class costs $200 for the first attendee, and $100 per additional attendee.
Participating dealers can use their accrual funds for reimbursement of the training costs!
To learn more or to sign up for classes, navigate to the link below.
Sign In or Sign Up
Download Flyer Here
Time
Location
DoubleTree by Hilton Hotel Seattle Southcenter
16500 Southcenter Parkway, Seattle, WA 98188
22may8:00 am4:00 pmVancouver, WA- AI & Automation Strategy
Event Details
Sign up today for the AI & Automation Strategy Today’s customer expects seamless digital experiences. If your
Event Details
Sign up today for the AI & Automation Strategy
Today’s customer expects seamless digital experiences. If your home
service business still relies on traditional methods, you’re falling behind.
This training gives you the clarity and tools to stay ahead in an evolving,
tech-driven landscape.
KEY BENEFITS:
- Understand how AI is reshaping customer expectations
- Learn how automation directly impacts growth and eciency
- See real-world examples from service businesses already applying these
COURSE DESCRIPTION:
Today’s customer expects seamless digital experiences. If your home
service business still relies on traditional methods, you’re falling behind.
This training gives you the clarity and tools to stay ahead in an evolving,
tech-driven landscape.
By attending this training, you will walk away with a clear AI integration
roadmap tailored for home services and proven tools to improve
operations, sales, and customer experience. You’ll receive guidance on
reducing marketing costs while increasing impact and pinpointing the
tools for hiring, call analysis, lead nurturing, and more. All attendees will
receive a downloadable guide to their AI journey and access to a
supportive community of trades professionals innovating with
technology.
This class is limited to 30 participants.
Please note this class has a cost. The first attendee from
each Dealer is $200; each additional attendee from the
same Dealer is $100
For questions, please get in touch with your local Thermal Supply Sales Rep or email
training@thermalsupply.com
To learn more or to sign up for classes, navigate to one of the following links.
Sign In or Sign Up
Download Flyer Here
Time
Location
Thermal Supply Vancouver DC
7414 NE 88th St Vancouver WA 98662
June
No Events
July
No Events
August
No Events
September
No Events
October
No Events
November
No Events